We are a cryptocurrency broker, not a wallet.
We are a cryptocurrency broker and we should be seen as a fiat currency exchange platform that allows you to buy, sell and exchange different currencies.
Similar to a fiat currency exchange platform, we do not hold any funds and are unable to offer market spot rates for clear reasons.
In fact, we do not control our customers wallets or private keys, which is why it is important that our customers understand how to manage their cryptocurrency storage themselves.
When using our platform you simply connect your wallets to your account to use our services. This means that your cryptocurrency remains on the wallet that you manage and only goes through our platform when you are exchanging or selling cryptocurrencies.
Choosing a wallet to store your cryptocurrencies in is a very important step to make when deciding to buy and sell cryptocurrencies. Bitcoin and Ethereum wallets can come in a variety of different forms: on the desktop, mobile, web, paper and hardware
For more information on choosing the right wallet to store your cryptocurrencies, here’s a handy guide by bitcoin.org on ‘how to choose your bitcoin wallet.’