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Crypto and Bitcoin ATM Support

How to contact our support team

Support for our crypto ATMs can be reached by email at:

support-ctm@bity.com

Mon-Fri 9:00 - 17:00 GMT+1.

Please include as much information as possible about your ATM issue to expedite the process:

  • Transaction ID (TX ID)
  • Contact email
  • Crypto address
  • ATM location and time of the transaction
  • Explanation of the problem and comments

Crypto ATM FAQs

A comprehensive list of commonly asked questions regarding our crypto ATMs can be found on our FAQ page.

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