Privacy Policy

Last update: December 11, 2023

In case of discrepancy, the French version shall prevail.


Bity SA, a Swiss company limited by shares with registered address located at Rue des Usines 44, 2000 Neuchâtel (Switzerland), IDE CHE-329.301.814 (hereafter: “Bity”, “we”, “us”, or “our”) that operates the website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have with regard to that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible via

Types of Data Collected

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • email address;
  • first name and last name;
  • phone number.

Usage Data, Tracking & Cookies Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • session Cookies: We use Session Cookies to operate our Service;
  • preference Cookies: We use Preference Cookies to remember your preferences and various settings;
  • security Cookies: We use Security Cookies for security purposes.

Use of Data

Bity uses the collected data for various purposes:

  • to provide and maintain the Service;
  • to notify you about changes to our Service;
  • when you choose to do so:
    • to allow you to participate in interactive features of our Service;
    • to send you commercial proposals.
  • to provide customer care and support;
  • to provide analysis or valuable information so that we can improve the Service;
  • to monitor the usage of the Service;
  • to detect, prevent, and address technical issues;
  • to transfer data.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Bity will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Bity will not pass on your personal information to third parties, except in the following special circumstances:

  • when Bity is required to disclose information as part of legal proceedings;
  • in the framework of the compliance with legal and regulatory obligations to which Bity is subject by the relevant Swiss legal standards, in particular those relating the fight against money laundering and the financing of terrorism;
  • Bity’s Technical Support is an external support. When you use it, personal information – such as your username, first and last names, email address, phone number, IP address and payment information – is stored by this external support;
  • the authentication of your identity documents is carried out by a specialized external company. As a result, this company has access to these documents (only);
  • necessary external providers that help us properly maintain or manage our current process, product and service offerings, and user base. In cases where use of an external provider or service is necessary, we will ensure the external provider respects the same degree of vigilance as Bity regarding privacy and data protection.

Your personal and / or contact information will never be sold by Bity in any way.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Data Retention Period

Bity follows Swiss legislation and securely retains your personal data solely for the purpose of delivering the expected Service, ensuring that your information is kept no longer than legally necessary.


Right of Access

You have the right to access your personal data held by us at any time. This right allows you to obtain a copy of your personal data to verify its accuracy and ensure lawful processing.

Please be aware that this right does not extend to requesting personal data about others or documents unrelated to the subject. To exercise this right, simply email us at

There is no need to complete a specific form for this request.

Right to Rectification and Erasure

You have the right to request the correction of any personal data that we have about you, which you believe is incorrect or inaccurate. We may request verification of any new information provided by you and undertake necessary measures to ensure its accuracy.

Furthermore, if you believe that we no longer need to retain personal data that we have control over, you can ask us to erase it. While we will make every effort to accommodate your request and protect your personal data, it may not always be feasible to delete all of your information due to legal obligations or technical constraints.

We offer you the flexibility to exercise this right of yours by simply sending us an email ( to make a request for rectification or erasure of your personal data, along with the reason behind it. In case you require us to update any incorrect data with fresh information, kindly provide us with the accurate details. We want to make the process as smooth as possible for you, hence there is no specific form that you need to fill out for such requests.

Right to Opt Out of Receiving Communications

To easily opt-out of receiving communications, simply click on the unsubscribe link embedded within the messages you receive.

Exercising your rights

To ensure the security of your personal information, when you make a request to exercise your rights, we may request you to provide proof of your identity. This can be done by providing us with copies of relevant identification documents, which will assist us in verifying your identity.

In order for us to process your request promptly, it would be helpful if you could clearly indicate the specific right you wish to exercise and provide a brief explanation as to why you are exercising it, if applicable. The more precise and detailed your request is, the quicker and more efficiently we can handle it. If the information provided is insufficient, we may need to delay taking action on your request until you provide us with additional necessary information.

Continuous updates to our Privacy Policy

At our organization, we understand the importance of safeguarding your personal information. Therefore, our Privacy Policy is regularly reviewed and updated to ensure that it complies with the latest obligations, technologies, and regulatory environment. Additionally, any changes to our business operations and practices are also taken into consideration during this process.

In the event that we make any changes to our Privacy Policy, we are committed to informing you promptly. These changes will be clearly stated in this Privacy Policy, enabling you to understand what information we collect, how we use it, and under what circumstances, if any, we may disclose it.

Furthermore, to ensure comprehensive awareness, we will also highlight these modifications in other relevant locations that we consider appropriate.

Contact Us

If you have any questions about this Privacy Policy, please contact our support via the chat bubble at the bottom right hand corner of your screen.

Applicable Law and Jurisdiction

This Privacy Policy and the use of the Service shall be subject to and construed in accordance with the laws of Switzerland, without giving effect to any choice or conflict of law provision or rule. Any dispute arising out of or relating to this Privacy Policy and the use of the Service shall be resolved through the competent courts in Neuchâtel, Switzerland.

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